GDPR Privacy Policy

1. Definitions

For the purposes of this Privacy Policy:
• "Personal Data" refers to information relating to an identified or identifiable natural person.
• "Statutes" refers to the General Data Protection Regulation (GDPR) and related national laws and regulations.
• "Processing" means any activities relating to the use of personal data by the organization, whether by automated means or otherwise, including collection, recording, compilation, record keeping, or modification, retrieval, reference, use, disclosure by transmission, distribution or making available to any other party, alignment or combination, restriction, erasure or destruction).

2. Scope

This Privacy Policy applies to customers located in the European Economic Area (EEA).

3. Handling of Personal Data

The personal data processed by the Company shall not exceed the limit necessary to achieve the purposes set forth in this Privacy Policy, and shall be processed though lawful and fair means. In addition, concent of a guardian will be obtained prior to processesing personal data of customers under the age of 16.
• Types of personal data handled:
1. Information Provided by You
This may include your name, address, telephone number, date of birth, payment information such as email address, banking information, government-issued identification numbers such as driver's licenses and passports (where required by law), photographs and signatures, and employment information.

2. Information Generated When You Use Our Services
  This may include your purchase history of our products, your service usage history, cookies and similar identifiers created in connection with your use of our web pages, and the IP address of the device you are using to use our web pages. Please review our Cookie Policy for more information on cookies.
• We do not collect any sensitive personal data, such as your race, ethnicity, political ideology, or health, except where required by law.
• In order to provide better services to our customers, we may notify you of information related to our products and services by e-mail or postal mail. If you wish to stop receiving such notifications, we will take measures to remove you from the mailing list promptly.
• Our web pages use Google Analytics to understand how our homepage is being used. We use cookies provided by Google Analytics, but Google Analytics does not collect any personally identifiable information.

The data collected through the use of Google Analytics is governed by Google's Privacy Policy. For the Google Analytics Terms of Service and Privacy Policy, please visit the Google Analytics homepage.

Google Analytics Terms of Service
Google Policies and Terms

In addition, we shall not be responsible for damages caused by the use of Google Analytics services.

4. Use of Personal Data

Your personal data is used for the following purposes:
• To verify your identity and provide you with the services necessary to purchase our products and provide you with our services.
• Guidance and questionnaire surveys by e-mail or postal mail regarding the Company's products and services.
• Analyze usage status based on product purchase history, web page browsing history, etc.
• Operations such as applications at administrative agencies, etc.
• To maintain our security and to contact and report incidents in the event of an accident.
• Audio and video recording for crime prevention.
• To respond to inquiries.
• Recruitment.
• To respond to investigations by government agencies.

5. Legal Basis for Use

We will use your personal data when we deem it necessary based on your consent, for the purposes as set out in this Privacy Policy, or for the fulfillment of a contract with you, to comply with our legal obligations, or to pursue our legitimate interests or that of a third party.

6. Your Rights

• You have the right to be briefed and to request disclosure of your personal data in our possession. You also have the right to ask us to rectify incomplete or inaccurate information and to request deletion of your own data.
• You have the right to object to our use of your personal data. In the event of an objection, we will restrict the use of your personal data, but we may continue to process your personal data to the extent permitted by law.
• If the legal basis for our use of your personal data is based on your consent, you have the right to withdraw your consent at any time.
• We will promptly respond to complaints based on the rights of the customer mentioned above in accordance with laws and regulations and our internal regulations only if it can be confirmed that the complainant is the customer himself / herself or is an agent with legal rights.
• You may also lodge a complaint with a supervisory authority regarding our use of your personal information.

7. Data Management

Your personal data will be stored for as long as necessary for the purposes stated in this Policy. There are safety measures in place for the handling of personal data and strict security measures to prevent unauthorized access, falsification, destruction, leakage, loss, etc.
• Access to databases etc. related to personal data is limited to those who have access rights, and is strictly managed to prevent unauthorized usage within the company.
• Personal data will only be used by the Group and will never be transferred to a third party except in cases where statistical results processed into a form that cannot be used to identify individuals are disclosed, or when required or permitted by law.

8. Legal Compliance

The Company will comply with laws and regulations, guidelines established by administrative agencies, industry groups, etc., and strictly comply with the matters stipulated in the Company's "Compliance Regulations (Internal Regulations of the Company)".

9. Dissemination of Information & Continuous Improvement

The Company will respond appropriately to changes in the situation and information surrounding personal data, and will strive for continuous improvement by periodically reviewing the matters stipulated in the Company's internal regulations.

10. Inquiries

For inquiries regarding this privacy policy or requests for disclosure, correction, deletion, etc. of personal data, please contact the following:
Tecdia Inc.
2255 S Bascom Ave., Ste. 120
Campbell, CA 95008, USA
TEL:+1-408-748-0100 (8:30~17:30 PST)


Office Hours: 8:30am - 5:30pm PST