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Update on Factory Status and COVID-19 Response

April 6th, 2020

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Further to the statement issued on March 26th regarding temporary closure of our main production facility in Lapu-Lapu city (Cebu, Philippines), we are pleased to announce that our facility has received permission to partially operate.

While we ensure safety and well-being of our employees, we will continue working with our customers to fulfill all priority/urgent orders; however, others have been placed into pending status for an undetermined amount of time as the situation continues to change.

Our global sales offices remain open (with office personnel working remotely) and are available to support order modifications via email ( or phone (+1-408-748-0100).

We apologize for the inconvenience this causes and thank you for your patience and understanding during this difficult time. Above all, we pray that everyone stays healthy!

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